This Privacy Policy describes how Flawed Not Fraud Media Network ("we," "us," "our") collects, uses, discloses, retains, and protects your information when you use the Flawed Not Fraud TVmobile app and website at flawednotfraudtv.com (the "Service"). By creating an account or using the Service, you agree to the practices described here.
Account information: Full name, email address, and password (hashed) when you register. You may optionally add a profile display name and avatar.
Content & usage data: Your watchlist, playback history, content ratings, search queries, and interactions with shows, episodes, and creator tools.
Subscription & purchase data: Subscription tier, purchase history, and payment status. Card numbers are handled by our payment processor (Stripe) and never stored on our servers.
Device & technical data: Device type, operating system, app version, IP address, browser/user-agent, and approximate location derived from IP. We log security events (login attempts, access attempts) to protect the platform.
User-uploaded content: If you use Creator Studio or upload media, the files and metadata you submit are stored to provide the Service.
Analytics: Aggregated, pseudonymous event data (e.g., "video_played," "subscription_started") to measure performance and improve the app.
We do not sell your personal information. We share data only with service providers that power core features, each governed by their own privacy practices:
Each provider receives only the data necessary to perform its function. We recommend reviewing their privacy policies.
We protect your data with industry-standard measures including encrypted transit (TLS), hashed passwords, role-based access controls, and server-side audit logging of security events. Access to personal data is restricted to authorized personnel. No method of transmission or storage is 100% secure, but we work to protect your information.
We retain your account data for as long as your account is active. Security audit logs are retained for up to 12 months. Anonymous, aggregated analytics may be retained longer. You may request deletion of your account and personal data at any time — see "Your Privacy Choices" or visit our deletion page.
Depending on your region (e.g., California, the EU/UK, or US states with privacy laws), you may have the right to:
To exercise any right, email legal@flawednotfraud.com or use our Privacy Choices page.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Account creation requires users to be at least 13 (or the minimum age in their country). If you believe a child under 13 has registered, contact legal@flawednotfraud.com and we will delete the account.
We may send push notifications and emails for account security, service updates, and content you've opted into. You can manage notification preferences in your device settings and in-app, or unsubscribe from marketing emails at any time.
The Service is operated from the United States. If you access it from outside the US, your data may be transferred to and processed in the US, where privacy laws may differ. By using the Service, you consent to that transfer.
We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date. Material changes will be communicated in-app or by email where feasible.
For privacy questions or requests, email legal@flawednotfraud.com. See our Contact page for full details.